Foodinho rider management algorithm privacy abuse

Occurred: July 2021

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Glovo-owned gig worker management company Foodinho has been fined EUR 2.6m (USD 3m) for the abuse of privacy, transparency, notification, processing, security and other principles under the EU's GDPR.

Italy's DPA also raised concerns about potential discrimination arising from its management algorithm and ordered Foodinho to make a raft of changes to its privacy practices and to amend how its management algorithms work.

Operator: Glovo/Foodinho
Developer: Glovo/Foodinho
Country: Italy
Sector: Transport/logistics
Purpose: Manage workers
Technology: Automated management system
Issue: Privacy; Bias/discrimination - employment; Accuracy/reliability
Transparency: Governance; Black box

Page info
Type: Incident
Published: January 2022