AccessiBe automated accessibility

November 2021

Eyewear retailer Eyebobs has settled with a customer who had sued the company for failing to provide users of its website with screen readers of equal access to its services, and for misleading marketing.

The software was supplied by Israel-based web accessibility start-up AccessiBe, which claims to make websites for people with disabilities easier to use by providing an 'automated, state-of-the-art AI technology'.

Over 600 blind people, accessibility advocates and software developers had previously signed an open letter calling on website operators to stop using AccessiBe and similar companies.

Operator: Eyebobs, Masterbuilt Manufacturing
Developer:
AccessiBe
Country:
USA, Israel
Sector:
Technology
Purpose: Improve website accessibility
Technology: Web accessibility overlay
Issue:
Accuracy/reliability; Marketing - hype
Opacity: Legal - NDA