Applicant tracking system automated viable candidate rejections
Hidden Workers, a new research study (pdf) by Accenture and Harvard Business School on the use of automated software for screening candidate resumes, concludes that millions of candidates in the US are being rejected from roles they are qualified for.
Typically, Applicant Tracking Systems (ATS) are designed to filter out candidates, rather than widen the parameters of what individual employees can bring.
It is thought that approximately 75% of US companies use ATS software, rising to 99% of Fortune 500 companies, and that an estimated 27 million US workers remain 'hidden' because of the software.
Purpose: Filter job candidates
Technology: Applicant Tracking Systems (ATS); Recruitment Management Systems (RMS)
Issue: Accuracy/reliability; Fairness