Microsoft Bing Chat

Released: February 2023

Can you improve this page?
Share your insights with us

Microsoft's ChatGPT-powered chatbot is designed to upgrade and complement its Bing search engine. Microsoft describes it as 'like having a research assistant, personal planner and creative partner at your side whenever you search the web.'


Bing Chat (aka 'Sydney') was released in 'Limited Preview' in February 2023, the same day as Google's Bard 'experimental conversational AI service' chatbot. 'Multiple millions' have reputedly joined its wait list.

It has also found to be plagued by inaccuracies, untruths, and offensive behaviour.


Microsoft has acknowledged that Bing Chat has many limitations and poses many risks, and has been publishing regular updates on what it is doing to get Bing Chat behave more in line with users' expectations.

It appears Microsoft may have surreptitiously tested a prototype of Bing Chat using OpenAI's GPT-4 large language model on users in India and some other countries in the wild without informing them in November 2022.

Bing Chat is not the first Microsoft chatbot to run out of control. The company's Tay chatbot had to be quickly withdrawn after it spun spewed tens of thousands of racist, homophobic and anti-semitic tweets when released in 2016.

Operator: Microsoft
Developer: Microsoft; OpenAI
Country: USA; Global
Sector: Multiple
Purpose: Provide information, communicate
Technology: Chatbot; NLP/text analysis; Neural network; Deep learning; Machine learning
Issue: Accuracy/reliability; Mis/disinformation; Safety; Security
Transparency: Governance; Black box; Marketing


Research, advocacy

News, commentary, analysis

Page info
Type: System
Published: February 2023
Last updated: April 2023