Snapchat location access opacity

Occurred: April 2023

Can you improve this page?
Share your insights with us

My AI, an AI-powered chatbot launched by Snapchat, has been discovered to have access to users' location information and data, despite the bot saying it did not have access to personal details. Software engineer David An used a prompt injection to reveal that the bot is provided with data showing where the user is located and the local time. 

In addition, An found that My AI's instructions state 'Do not mention the user’s current location unless it’s particularly relevant to the dialogue.' According to Snap 'My AI uses Snap Map’s knowlege of your location and the places around you to provide useful place recommendations to you when chatting with My AI.' 

April 2023's full launch of Snapchat My AI met with mixed reviews, with Snapchat users complaining that it appeared on their apps without advance warning or requiring their consent.

Operator: Snap Inc
Developer: Snap Inc
Country: USA; Global
Sector: Media/entertainment/sports/arts
Purpose: Provide information, communicate
Technology: Chatbot; NLP/text analysis; Neural network; Deep learning; Machine learning
Issue: Safety; Ethics
Transparency: Governance; Black box; Privacy

Page info
Type: Incident
Published: April 2023