Twitter Ukraine OSINT account suspensions

February 2022

CNBC reports that Twitter has mistakenly suspended several accounts that had been sharing footage and intelligence on Russian military movements. Russia invaded Ukraine several hours later.

In a statement, a Twitter spokesman said 'We’ve been proactively monitoring for emerging narratives that are violative of our policies, and, in this instance, we took enforcement action on a number of accounts in error. We’re expeditiously reviewing these actions and have already proactively reinstated access to a number of affected accounts.'

Yoel Roth, Twitter head of site integrity, tweeted the firm was closely investigating what had happened but said mass reporting was not a factor. 'We do not trigger automated enforcements based on report volume, ever, exactly because of how easily gamed that would be.'

Operator: Twitter
Developer:
Twitter
Country:
Ukraine
Sector:
Govt - defence
Purpose:
Moderate content
Technology:
Content moderation system
Issue:
Mis/disinformation
Opacity:
Governance; Black box