Uber Real-time ID Check racial bias

October 2021

Uber drivers in the UK, in conjunction with the App Drivers & Couriers Union (ADCU), are taking the rail hide company to court for misidentifying a number of them, leading to the loss of their licenses and contracts.

ADCU claims Uber's Real-time ID Check facial recognition system, supplied by Microsoft, is 'inherently faulty and generate(s) particularly poor accuracy results when used with people of colour.'

ADCU is crowdfunding the legal action.

Operator: Uber

Country: UK

Sector: Transport/logistics

Purpose: Verify identity

Technology: Facial recognition
Issue: Accuracy/reliability; Bias/discrimination - race, ethnicity

Transparency: Governance; Black box