Hackney Early Help Profiling System (EHPS) 

Released: October 2018

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The Hackney Citizen reports that Hackney Council has ended its controversial Early Help Profiling System (EHPS) pilot scheme.

The EHPS system was designed by software company Xantura to alert council social workers to families in need of extra support based on a child’s social care referral history, youth offending, and other data. 

However, the council admitted EHPS, which cost GBP 361,400, has not 'realised the expected benefits' and had been dropped. 

The system has been dogged by accusations of lack of transparency concerning its existence, use, and privacy consent. Xantura denied third-party researcher and auditor access to EHPS on commercial grounds.

Operator: Hackney Council
Developer: Xantura

Country: UK

Sector: Govt - welfare

Purpose: Predict child harm

Technology: Prediction algorithm

Issue: Accuracy/reliability; Effectiveness/value; Privacy
Transparency: Governance; Black box