'Racist' Uber Eats facial ID check gets Pa Edrissa Manjang fired

Occurred: May 2021

False mismatches by Uber Eats' 'racist' facial identification system resulted in the wrongful dismissal of delivery drivers Pa Edrissa Manjang and Imran Javaid Raja.

Pa Edrissa Manjang, who is Black, claimed that the selfies he had to submit daily mistook him for someone else multiple times, and that the system was 'racist'. 

Manjang also argued that a 'plethora of research' showed the software 'places ethnic minority groups at a disadvantage in that false positive and false negative results are greater in individuals from ethnic minority groups.' 

He went to allege that he had been increasingly targeted for heightened and excessive facial recognition verification checks, amounting to racial harassment. 

A judge allowed the case to proceed after Uber attempted to have it dismissed in July 2022. The suit was filed by The App Drivers and Couriers Union (ADCU) in the UK. 

Operator: Uber/Uber Eats
Developer: Microsoft

Country: UK

Sector: Transport/logistics

Purpose: Verify identity

Technology: Facial recognition
Issue: Accuracy/reliability; Bias/discrimination - race, ethnicity; Employment - pay, jobs

Transparency: Governance; Black box; Complaints/appeals

Page info
Type: Incident
Published: September 2023
Last updated: November 2023