AI translations jeopardise US asylum applications
Occurred: September 2023
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The use of AI-powered language apps by the US immigration system is jeopardising the applications of asylum seekers, resulting in unfair and highly consequential decisions.
US immigration authorities say they provide migrants with a human interpreter when needed. However, increasingly they use automated services such as Google Translate and US Customs and Border Protection's (CPB) in-house CBP Translate app to help communicate with migrants throughout the asylum process.
Critics note that machine learning-powered translation tools can be unreliable, especially for languages different to English or that are less well documented, such as Haitian Creole, Dari, or Pashto. And the consequences can be severe if translations are inaccurate.
In one instance, an asylum claim made by a Pashto-speaking Afghan refugee was denied by the US government due to an inaccurate automated translation tool.ย
Operator: Customs and Border Protection (CPB)
Developer: Alphabet/Google; Customs and Border Protection (CPB); Lionbridge; Microsoft; Transperfect Translations
Country: USA
Sector: Govt - immigration
Purpose: Translate asylum claims
Technology: NLP/text analysis; Neural network; Deep learning; Machine learning; Reinforcement learning
Issue: Accuracy/reliability; Bias/discrimination - language
Transparency: Complaints/appeals; Governance; Marketing
Research, advocacy ๐งฎ
Racism and Technology Center (2023). Use of machine translation tools exposes already vulnerable asylum seekers to even more risks
Investigations, assessments, audits ๐ง
US Homeland Security (2021). CPB Translate Privacy Impact Assessment (pdf)
Page info
Type: Issue
Published: November 2023