Instagram 'aware of' teen girls' mental health harms
Occurred: September 2021
US Senators Richard Blumenthal and Marsha Blackburn said they 'will use every resource at [their] disposal to investigate what Facebook knew and when they knew it.'
Facebook CEO Mark Zuckerberg responded by saying that he did not reckon 'the research is conclusive' on the extent to which social media impacts children’s declining mental health.
According to Forbes, the social network has refused many requests from members of Congress to share its research on children’s mental health, arguing it is 'kept confidential to promote frank and open dialogue and brainstorming internally.'
Purpose: Moderate content
Technology: Content moderation system
Issue: Ethics; Hypocrisy
Transparency: Governance; Black box; Marketing; Legal
Instagram (2021). Using research to improve your experience
Instagram (2021). What Our Research Really Says About Teen Well-Being and Instagram
Pew Research (2018). Teens’ Social Media Habits and Experiences
Investigations, assessments, audits
Wall Street Journal (2021). Facebook Knows Instagram Is Toxic for Teen Girls, Company Documents Show
Wall Street Journal (2021). Facebook’s Documents About Instagram and Teens, Published
News, commentary, analysis
Published: September 2021
Last updated: June 2023