Amazon sells fake AI Jane Friedman books

Occurred: August 2023

US-based author Jane Friedman discovered five fake books being sold under her name on Amazon, resulting in a wave of complaints and negative media coverage accusing the technology company of poor content moderation and tone-deaf customer relations.

In a blog post titled 'I Would Rather See My Books Get Pirated Than This (Or: Why Goodreads and Amazon Are Becoming Dumpster Fires)', Friedman said she suspected the books were generated using ChatGPT or a similar AI system, which were listed under her name on Amazon and its Goodreads subsidiary. 

Amazon refused to remove the books after Friedman had submitted a complaint on the basis that she did not hold a trademark to her name, only to relent a few hours after she had posted her views online. 

Operator: OpenAI
Developer: OpenAI

Country: USA

Sector: Media/entertainment/sports/arts

Purpose: Generate text

Technology: Chatbot; NLP/text analysis; Neural network; Deep learning; Machine learning; Reinforcement learning
Issue: Accuracy/reliability


Page info
Type: Incident
Published: August 2023
Last updated: November 2023