Singapore 'Mindline at Work for MOE' mental health support

Mindline at Work is a digital system devised and run by Singapore's Ministry of Education (MOE) that aims to support and improve the mental health and wellbeing of Singaporeans in the workplace. 

The system comprises a series of personalised mental health tools, exercises, and support resources, including access to the Wysa chatbot, which guides users in self-care and self-management exercises.

System 🤖

Documents 📃

Operator: Singapore Ministry of Education

Developer: Wysa

Country: Singapore

Sector: Govt - education; Govt - health

Purpose: Promote mental health
Technology: Chatbot; NLP/text analysis

Issue: Accuracy/reliability; Appropriateness/need; Effectiveness/value
Transparency: Black box; Marketing

Risks and harms 🛑

Criticism of Singapore's system primarily focused on the perceived limitations of the Wysa chatbot.

Page info
Type: System
Published: December 2022
Last updated: May 2024