NeoFace Watch facial recognition system

NeoFace Watch is a facial recognition system used to fight crime, improve public safety, and prevent fraud.

Developed by Japanese company NEC and marketed globally by its subsidiary NEC Software Solutions UK (formerly Northgate Public Services), the system can be used for real-time facial recognition and to search against archived video and static images.

Operator: Hyderabad City Police; Metropolitan Police Service (MPS); South Wales Police
Developer: NEC
Country: India; UK
Sector: Govt - police
Purpose: Identify criminals
Technology: Facial recognition
Issue: Accuracy/reliability; Bias/discrimination; Ethics/values; Privacy; Surveillance
Transparency:  Governance; Marketing; Privacy

Risks and harms 🛑

NeoFace Watch has raised concerns regarding inaccuracy, bias, privacy, transparency and accountability.

Transparency 🙈

NEC claims to have built-in privacy controls and a commitment to transparency with NeoFace Watch, but publicly available documents do not provide clear evidence or examples of how transparent the system's inner workings and decision processes are in practice.

Investigations, assessments, audits 🧐

Page info
Type: System
Published: June 2024