Cruise AV drags pedestrian across street
Occurred: October 2023
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A Cruise self-driving car ran over a pedestrian who had been hit by another vehicle, pinning the individual under one of its tires and dragging her 20 feet at 7 mph, worsening her injuries.
On October 2, 2023, a hit-and-run in San Francisco ended with a pedestrian 'stuck' under a Cruise autonomous vehicle (AV) having been hit by another, human-driven Nissan car, and dragged 20 feet across the road. Cruise disabled the vehicle, enabling rescuers to get the vehicle off the woman’s leg.
Cruise initially pinned the blame on the driver of the other car, but later said its automated driving system 'inaccurately characterized the collision as a lateral collision and commanded the AV to attempt to pull over out of traffic, pulling the individual forward, rather than remaining stationary.'
The incident, which had significant repercussions for the company, raised questions about the safety and integrity of Cruise's self-driving system and AV programme, the quality of its leadership, the ethics, values and culture of the company, its transparency and sense of accountability, and legal liability.
Federal investigation
The US National Highway Traffic Safety Administration opened a preliminary evaluation into Cruise over possible risks to pedestrians from its driverless vehicles.
California license suspension
October 23, 2023: California's Department of Motor Vehicles indefinitely suspended Cruise's self-driving service after determining that its driverless cars were regarded as unsafe, and that the company had 'misrepresented' information related to the safety of its vehicles.
Fleet suspension
October 2026, 2023: Cruise paused its driverless fleet of 950 cars in order to 'take steps to rebuild public trust.'
Vehicle recall
November 8, 2023: Cruise recalled all 950 of its cars in the form of an update to its Collision Detection Subsystem so that the vehicle remains stationary during certain crash incidents, rather than pulling over to the side of the road.
Human assistance exposed
November 11, 2023: The New York Times revealed that Cruise workers intervened to help the company’s driverless robotaxis every 2.5 to 5 miles, calling into question whether they can reasonably be classified as 'self-driving'.
Employee terminations
November 13, 2023: Cruise fired nine senior employees, retained the law firm Quinn Emanuel Urquhart & Sullivan LLP 'to examine and better understand Cruise’s response to the October 2 incident.'
CEO resignation
November 20, 2023: Cruise CEO Kyle Vogt resigned.
GM spending reduced
Cruise owner General Motors said it would'substantially' reduce spending on Cruise.
Leadership labeled 'deficient'
January 25, 2024: Details are revealed of a scathing internal report on the incident called out Cruise's 'deficient leadership', an 'us versus them' mentality with regulators, and a 'fundamental misapprehension of Cruise’s obligations of accountability and transparency to the government and the public'.
Databank
Operator: GM Cruise
Developer: GM Cruise
Country: USA
Sector: Automotive
Purpose: Automate steering, acceleration, braking
Technology: Self-driving system; Computer vision; Machine learning
Issue: Accuracy/reliability; Ethics/values; Leadership; Liability; Robustness; Safety
Transparency: Governance; Marketing
System
Cruise (2023). Cruise Releases Third-Party Findings Regarding October 2
Cruise (2023). A detailed review of the recent SF hit-and-run incident
Cruise (2023). Important Updates from Cruise
Legal, regulatory
NHTSA (2023). Part 573 Safety Recall Report (pdf)
California Department of Motor Vehicles (2023). DMV STATEMENT ON CRUISE LLC SUSPENSION
Investigations, assessments, audits
Quinn Emanuel Urquhart & Sullivan (2023). REPORT TO THE BOARDS OF DIRECTORS OF CRUISE LLC, GM CRUISE HOLDINGS LLC, AND GENERAL MOTORS HOLDINGS LLC REGARDING THE OCTOBER 2, 2023 ACCIDENT IN SAN FRANCISCO (pdf)
News, commentary, analysis
https://techcrunch.com/2023/10/24/robotaxi-pushback-grows-in-los-angeles-as-cruise-loses-permits/
https://electrek.co/2023/10/26/after-its-license-was-pulled-in-ca-cruise-is-pausing-operations-everywhere/
https://www.latimes.com/business/story/2023-10-27/cruise-shuts-down-robot-cars-rebuild-public-trust
https://www.wired.com/story/cruise-robotaxi-self-driving-permit-revoked-california/
https://www.nytimes.com/2023/11/03/technology/cruise-general-motors-self-driving-cars.html
Page info
Type: Incident
Published: November 2023
Last updated: January 2024