Proctoring software companies accused of providing invasive, discriminatory software
Occurred: March 2020
Five companies providing online test proctoring software and services have been accused of 'unfair and deceptive' business practices.
A complaint by US non-profit Electronic Privacy Information Center (EPIC) with the District of Columbia Attorney General accused Respondus, ProctorU, Proctorio, Examity, and Honorlock of developing invasive software, discriminatiing against ‘non-typical’ students, and of the deceptive use of facial recognition. It cited a 'reliance on opaque, unproven AI analysis to flag purported instances of cheating.'
Developer: Respondus, ProctorU, Proctorio, Examity, Honorlock
Technology: Facial analysis; Facial recognition; Gaze recognition; Location recognition; Prediction algorithm
Issue: Accuracy/reliability; Bias/discrimination; Privacy; Surveillance
Transparency: Black box; Complaints/appeals
News, commentary, analysis
Published: October 2023