iTutorGroup recruitment algorithmic age discrimination
Occurred: May 2022
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China-based English-language tutoring company iTutorGroup used artificial intelligence-powered software to reject older job applicants, resulting in job opportunity losses, litigation, and a regulatory fine.
The US Equal Employment Opportunity Commission (EEOC), which enforces workplace bias laws, first alleged in 2020 that iTutorGroup had developed and was operating online recruitment software to screen out women aged 55 or older and men who were 60 or older.Β
iTutorGroup denied wrongdoing and agreed to pay USD 365,000 to more than 200 job applicants.
In 2021, the EEOC launched an initiative to ensure that AI software used by US employers complies with anti-discrimination laws. The iTutorGroup lawsuit was the first by the EEOC under the initiative.
System π€
Operator: Ping An Insurance Group/iTutorGroup
Developer: Ping An Insurance Group/iTutorGroup
Country: USA
Sector: Education
Purpose: Screen job applicants
Technology: Recruitment system
Issue: Bias/discrimination - age
Transparency: Governance; Complaints/appeals
Legal, regulatory π©πΌββοΈ
US Equal Employment Opportunity Commission (2022). EEOC Sues iTutorGroup for Age Discrimination
US Equal Employment Opportunity Commission (2021). Joint Statement on Enforcement Efforts Against Discrimination and Bias in Automated Systems
Page info
Type: Incident
Published: August 2023