AI, algorithmic, and automation perception research

2024

• Edelman. 2024 Trust Barometer (pdf)

2023

• Ada Lovelace Institute/Alan Turing Institute. How do people feel about AI?

• AI Impacts. 2022 Expert Survey on Progress in AI

• AIPI/YouGov. Poll Shows Overwhelming Concern About Risks From AI as New Institute Launches to Understand Public Opinion and Advocate for Responsible AI Policies

• BCG. AI at Work: What People Are Saying

• Bentley/Gallup. Three in Four Americans Believe AI Will Reduce Jobs

• Centre for Data Ethics & Innovation/Thinks Insights & Strategy. Public perceptions towards the use of foundation models in the public sector

• Center for the Governance of AI. Preliminary survey results: US and European publics overwhelmingly and increasingly agree that AI needs to be managed carefully

• CNBC. Large majority of Americans have strong reservations about A.I. emergence

• Gartner. Consumers expect generative AI (genAI) to have a negative impact on society

• KPMG US. Executive generative AI adoption

• KPMG/University of Queensland. Trust in Artificial Intelligence 2023 (pdf)

• Pew Research. Trust in Companies that use AI

• Pew Research. Public Awareness of Artificial Intelligence in Everyday Activities

• Pew Research. AI in Hiring and Evaluating Workers: What Americans Think

• Pew Research. 60% of Americans Would Be Uncomfortable With Provider Relying on AI in Their Own Health Care

• Reuters/IPSOS. Reuters/Ipsos Issues Survey May 2023

• YouGov. Britons think artificial intelligence will cost jobs… but not their own

2022

• Simplr. 2022 Consumer Study on Chatbots

• Centre for Data Ethics and Innovation/Savanta ComRes. Public Attitudes to Data and AI Tracker Survey (pdf)

• Pew Research. AI and Human Enhancement

• Tony Blair Institute. How Big is the Tech Trust Gap?

• University of Tokyo. Measuring Trust in AI

• World Economic Forum/IPSOS. Global AI Poll

2021

• Clifford Chance/Milltown Partners: Our Relationship with AI: Friend or Foe (pdf)

• Dentons. AI Survey

• IE Centre for the Governance of Change. European Tech Insights 2021 (pdf)

• Edelman. Trust Barometer 2021 – Tech Sector

• International Journal of Social Robotics. Investigating Trust in Interaction with Inconsistent Embodied Virtual Agents

• KPMG/University of Queensland. Trust in Artificial Intelligence 2021

• Pega. Future-proof 2025

• Pew Research. Experts Doubt Ethical AI Design Will Be Broadly Adopted as the Norm Within the Next Decade

• UNICEF. Adolescent Perspectives on Artificial Intelligence

2020

• BEUC. AI - What Consumers Say (pdf)

• BIT/CDEI. The Perception of Fairness of Algorithms and Proxy Information in Financial Services

• Centre for Data Ethics and Innovation/Deltapoll. Review into Bias in Algorithmic Decision-Making – Polling (pdf)

• IEEE. Generation AI 2020 - Health, Wellness, and Technology in a Post-COVID World

• Office of PSA, GOI / IITMAA. Driving the New Normal

• Oxford Commission on AI & Good Governance. Global Attitudes Towards AI, Machine Learning & Automated Decision Making

• Pew Research. Global Science Report: AI

• SIENNA/Kantar. Public Views on Artificial Intelligence and Robots

• University of Amsterdam. In AI we Trust?

2019

• Ada Lovelace Institute. UK Public Attitudes towards Facial Recognition

• Cap Gemini. Why addressing ethical questions in AI will benefit organisations

• Deltapoll. AI and UK Public Standards

• Edelman. AI Survey (pdf)

• WEF/IPSOS. Global AI Poll (pdf)

• Ipsos MORI. AI, Automation & Corporate Reputation

• Leverhulme Centre for the Future of Intelligence. Scary Robots – Examining Public Attitudes to AI (pdf)

• OMD. The Retail Revolution - AI Perceptions and Adoption (pdf)

• Oxford Centre for the Governance of AI. AI – American Attitudes & Trends

• Pega. AI and Empathy Study

2018

• Bristows/Censuswide. AI – Public Perception, Attitude and Trust (pdf)

• EIU/Microsoft. Intelligent Economies (pdf)

• Pew Research. Artificial Intelligence and the Future of Humans

• The Royal Society. Portrayals and Perceptions of AI and Why They Matter (pdf)

2017

• ARM/Northstar. AI Today, AI Tomorrow

• HubSpot/SSI. Artificial Intelligence is Here: People Just Don’t Realize It (pdf)

• Microsoft/Stanford. Long-Term Trends in the Public Perception of Artificial Intelligence (pdf)

• Pega. What Consumers Really Think about AI (pdf)

• Royal Society/Ipsos MORI. Public views of Machine Learning (pdf)

2016

• PwC. Why AI and Robotics will Define New Health (pdf)

• Weber Shandwick. AI-Ready or Not (pdf)