Twitter Ukraine OSINT account suspensions

Occurred: February 2022

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CNBC reports that Twitter has mistakenly suspended several accounts that had been sharing footage and intelligence on Russian military movements. Russia invaded Ukraine several hours later.

In a statement, a Twitter spokesman said 'We’ve been proactively monitoring for emerging narratives that are violative of our policies, and, in this instance, we took enforcement action on a number of accounts in error. We’re expeditiously reviewing these actions and have already proactively reinstated access to a number of affected accounts.'

Yoel Roth, Twitter head of site integrity, tweeted the firm was closely investigating what had happened but said mass reporting was not a factor. 'We do not trigger automated enforcements based on report volume, ever, exactly because of how easily gamed that would be.' 

Operator: Twitter
Developer: Twitter
Country: Ukraine
Sector: Govt - defence
Purpose: Moderate content
Technology: Content moderation system
Issue: Mis/disinformation
Transparency: Governance; Black box

Page info
Type: Incident
Published: February 2022