Domino's Australia AI Pizza Checker plans met with hostility

Plans to incorporate Domino's pizza checker in Australia into a company 'scorecard' bonus system for franchises and to identify underperforming stores met with accusations of unnecessary scope creep and employee surveillance. 

The DOM Pizza Checker is a tool introduced by Domino's Pizza in Australia and New Zealand to check the quality of pizzas using a scanner, artificial intelligence and machine learning. 

Developed by Israel-based Dragontail Systems, the Pizza Checker takes a picture of the pizza, recognises the type, analyses the distribution of toppings and cheese, and then grades it in line with a 'large databank of awesome pizzas'. 

The system reputedly increased product quality scores from customers of its Australian and New Zealand stores 15% one month after its introduction.