US FTC investigates ChatGPT for possible consumer harms

Occurred: July 2023-

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OpenAI is being investigated by the US Federal Trade Commission (FTC) over whether ChatGPT made 'false, misleading, disparaging or harmful' statements about people.

According to a letter sent to OpenAI, the FTC is looking into whether the AI tool has harmed people by generating incorrect information about them, including possible 'reputational harm', as well as into OpenAI's privacy and data security practices.

OpenAI has been ordered to turn over company records and data, including company policies and procedures, financial earnings and details of the large language models it uses to train ChatGPT.


Developer: OpenAI
Country: USA
Sector: Multiple
Purpose: Generate text
Technology: Chatbot; NLP/text analysis; Neural network; Deep learning; Machine learning; Reinforcement learning
Issue: Accuracy/reliability; Mis/disinformation; Privacy; Security