Microsoft replaces journalists with AI
Occurred: May 2020
In May 2020, Microsoft announced that it is laying off dozens of news journalists and editors and is to replace them with artificial intelligence (AI).
The Verge reports that Microsoft had increasingly been using AI to spot trending news stories, change headlines and suggest photos for human editors to pair it with.
Country: USA; UK
Purpose: Automate copywriting
Technology: Machine learning; NLP/text analysis; Neural network; Deep learning
Issue: Employment - jobs; Ethics
Transparency: Governance; Marketing