Utah online dispute resolution

Utah's online dispute resolution (ODR) system is a web-based tool available to litigants who have small claims disputes that involve USD 11,000 or less. 

Released in September 2018, Utah's ODR system was designed to provide 'simple, quick, inexpensive and easily accessible justice' that includes 'individualized assistance and information that is accessible across a multitude of electronic platforms.'

System 🤖

Transparency and accountability 🙈

Utah's ODR system is seen to suffer from several important transpareny and accountability limitations:

Risks and harms 🛑

Utah's online dispute resolution (ODR) system has been accused of poor accessibility and usability, and of primarily benefitting large payday lenders.

Investigations, assessments, audits 👁️

Page info
Type: System
Published: February 2023
Last updated: December 2024