Bono Social de Electricidad electricity subsidy assessment

The Bono Social de Electricidad is a discount on energy bills to at-risk individuals and families in Spain. 

As a result of the complexity of the application process and the lack of information about how the system worked, the Spanish Ministry for Green Energy Transition created BOSCO, a software system that was intended to help decide who is entitled to the subsidy. 

Risks and harms 🛑

With BOSCO's app malfunctioning and difficult to understand, Spanish transparency organisation Civio and the country's National Commission on Markets and Competition created a dedicated webpage to help at-risk individuals and families struggling to re-register and apply for Spain's Bono Social de Electricidad electricity discounts.

In 2019, Civio requested BOSCO's source code in order to ensure its own service gave the same results, only to be rebuffed. In July 2019, Civio filed an administrative order with Spain's Council of Transparency and Good Governance to force access to the code. This was declined on the basis the code constituted a trade secret. 

However, according to the Spanish Transparency Law and the regulation of intellectual property, work carried out in public administrations is not subjected to copyright. AlgorithmWatch also tried to find out whose copyright would have been violated, again without success. 

At the deadline for applications for the discount, only 1.5 million beneficiaries were approved, far less than the estimated 4.5 million who were estimated to be eligible to receive the discount.

Research, advocacy 🧮

• EDRi (2020). Use cases: Impermissible AI and fundamental rights breaches (pdf)

• CIVIO. Que las ayudas públicas lleguen a quienes más las necesitan

• CIVIO (2019). "Being ruled through secret source code or algorithms should never be allowed in a democratic country under the rule of law"