Otter AI transcription leaks confidential investor call
Occurred: September 2024
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Transcription service Otter AI leaked confidential information from an internal investor call, prompting questions about its security.
What happened
Alex Bilzerian, an independent engineer and researcher, had a Zoom meeting with a venture capital firm that used Otter AI, a popular transcription tool, to record the conversation.Β
After the meeting, Otter AI sent Bilzerian a transcript that included hours of private conversations that occurred after he had logged off. The investors had continued discussing confidential business matters, unaware that Otter AI was still transcribing.Β
Bilzerian shared details of the incident on social media, expressing his discomfort with the firm's failure to protect sensitive information.
Why it happened
The investors failed to end the Zoom call or turn off the AI transcription after the meeting, which caused Otter AI to continue recording and transcribing the conversation.Β
This is likely due to a lack of awareness of the technology's capabilities and limitations.
What it means
This incident highlights the risks of using AI transcription tools such as Otter AI, underscoring the need for users to be aware of the technology's capabilities and limitations, and to take steps to protect sensitive information.
Speech recognition
Speech recognition is an interdisciplinary subfield of computer science and computational linguistics that develops methodologies and technologies that enable the recognition and translation of spoken language into text by computers.
Source: Wikipedia π
System π€
OtterPilot π
Operator: Alex Bilzerian
Developer: Otter AI
Country: USA
Sector: Business/professional services
Purpose: Transcribe audio to text
Technology: Audio-to-text; Machine learning; NLP/text analysis; Speech recognition
Issue: Confidentiality; Privacy; Security
News, commentary, analysis ποΈ
https://www.washingtonpost.com/business/2024/10/02/ai-assistant-transcription-work-secrets-meetings/
https://www.inc.com/kit-eaton/some-ai-assistants-have-this-big-flaw-they-talk-too-much/90984127
https://www.theverge.com/2022/2/16/22937766/go-read-this-otter-ai-transcription-data-privacy-report
https://www.merca20.com/ia-espia-los-chismes-y-secretos-de-tu-trabajo/
Page info
Type: Incident
Published: November 2024