Miami University student accuses Proctorio of privacy abuse, bias
Occurred: 2020-23
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Miami University student Erik Johnson accused remote exam cheating detection company Proctorio of providing invasive and inequitable software, raising questions about the system and company leadership, and prompting a legal dispute.
In a series of tweets, computer engineering student Johnson criticised Proctorio as invasive, 'inherently ableist and discriminatory', and posted an analysis of the software’s code on Pastebin.
In response, Proctorio CEO Mike Olsen demanded that three of Johnson’s tweets were removed by Twitter under a copyright takedown notice and blocked his IP address so he could no longer use the software to take his exams.
In April 2021, the Electronic Frontier Foundation (EFF) sued Proctorio for trying to silence critics through the misapplication of copyright law. The two parties settled out of court a year later.
Databank
Operator: Miami University
Developer: Proctorio
Country: USA
Sector: Education
Purpose: Detect exam cheating
Technology: Facial detection; Gaze detection; Machine learning
Issue: Bias/discrimination - race; Freedom of expression; Privacy
Transparency: Governance; Black box; Complaints/appeals; Marketing; Legal
System
Proctorio (2022). Legal update
Legal, regulatory
Research, advocacy
Erik Johnson (2022). End Proctorio Use At Miami University
Electronic Frontier Foundation (2022). EFF Client Erik Johnson and Proctorio Settle Lawsuit Over Bogus DMCA Claims
News, commentary, analysis
https://www.reuters.com/article/ip-proctorio-copyrights-idUSL1N2MF3CJ
https://www.theguardian.com/us-news/2022/aug/26/anti-cheating-technology-students-tests-proctorio
https://www.insidehighered.com/quicktakes/2022/03/28/student-agrees-drop-lawsuit-against-proctorio
https://techcrunch.com/2020/11/05/proctorio-dmca-copyright-critical-tweets/
https://www.vox.com/recode/22175021/school-cheating-student-privacy-remote-learning
https://www.theregister.com/2021/04/22/eff_proctorio_lawsuit/
Page info
Type: Incident
Published: October 2023