Student reading aloud during remote exam is falsely accused of cheating

Occurred: October 2020

A student who had read aloud a question during an online exam received an academic infraction that put the scholarship she relied on to pay for food and rent at risk.

In a video posted to TikTok that went viral with over 3 million views, college student Dana Jo said that AI-powered exam proctoring system ProctorU had flagged her reading questions aloud during an exam as suspicious. As a result her professor had given her a zero on the assessment, she claimed.

The student eventually managed to convince her university to to expunge the infraction, though it required her to contact school administration and the AI programme vendor. 

The incident raised questions about the reliability of ProctorU and similar proctoring systems, and was interpreted as a symptom of misguided confidence in technology to solve problems.

System 🤖

Developer: Meazure Learning/ProctorU
Country: USA
Sector: Education
Purpose: Detect and prevent cheating
Technology: Facial recognition
Issue: Accuracy/reliability; Fairness; Robustness