Chinese boy unlocks mother's phone using Face ID

Occurred: December 2017

A man from Shanghai has discovered that the iPhone he bought for his wife could be unlocked by her teenage son, raising further questions about the reliability of Apple's Face ID technology, and prompting accusations of 'racism'.

The father said he had phoned Apple’s customer service hotline to report the problem, and was told it was a rare, isolated case caused by the physical similarities of his wife and son.

The incident led to accusations of racism, with some people blaming the lack of ethnic diversity in the technology industry.

Operator: Apple
Developer: Apple
Country: China
Sector: Consumer goods
Purpose: Strengthen security
Technology: Facial recognition
Issue: Accuracy/reliability; Bias/discrimination - race; Security; Privacy