Amazon Alexa says 2020 US election was rigged

Occurred: October 2023

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Amazon's Alexa virtual assistant told Washington Post journalists that the US 2020 presidential election was rigged, raising concerns about the system's ability to amplify disinformation ahead of the 2024 election.

According to the Post, the 2020 election was 'stolen by a massive amount of election fraud', had been 'notorious for many incidents of irregularities and indications pointing to electoral fraud taking place in major metro centers,' and claimed Donald Trump won Pennsylvania. 

The source of Alexa’s information was YouTube alternative Rumble and newsletter platform Substack (disclaimer: Substack is also used by AIAAIC). Amazon told the Post that Alexa made mistakes in only a 'small' number of cases, and that the election rigging claim issue had been fixed.

Multiple investigations and court cases have revealed no evidence of any meaningful fraud in the 2020 election.

Databank

Operator:
Developer: Amazon

Country: USA

Sector: Politics

Purpose: Provide information, services

Technology: Speech recognition; Natural language understanding (NLU)
Issue: Mis/disinformation

Transparency: Governance