Study: Social media companies fail to take down anti-Semitic content

Occurred: August 2021

Facebook, Google, TikTok, Twitter, and other major social media platforms are routinely failing to take down anti-Semitic posts on their platforms, despite being flagged, according to a study by the Center for Countering Digital Hate (CCDH).

Analysing over 'anti-Jewish' 700 posts invoking Holocaust denial and forms of neo-Nazism which had collectively been viewed 7.3 million times, CCDH discovered that 84 percent had not been not acted upon. 

Facebook was the worst offender, failing to remove 89 percent of anti-Semitic posts. Facebook says 97 percent of hate speech was discovered by its system before it was reported by users.

The finding raised questions about the effectiveness of the companies' respective content management systems, which had become increasingly powered by AI. 

System 🤖

Operator: Meta/Facebook; Alphabet/Google/YouTube; Bytedance/TikTok; Twitter  
Developer: Meta/Facebook; Alphabet/Google/YouTube; Bytedance/TikTok; Twitter
Country: Global
Sector: Technology
Purpose: Detect hate speech
Technology: Content moderation system
Issue: Bias/discrimination - religion; Safety - harassment
Transparency: Governance; Complaints/appeals

Research, advocacy 🧮

Page info
Type: Incident
Published: November 2021