Google Autocomplete search predictions
Report incident π₯ | Improve page π | Access database π’
Featured on Google Search and YouTube, Autocomplete is an AI-based system designed to help users complete searches faster and more accurately by predicting keywords and phrases based on what other people look for.
Autocomplete started as an experimental feature in 2004, and was publicly released in 2008 as Google Suggest. Google Suggest was renamed Autocomplete in 2010.
Documents π
Google (2020). How Google autocomplete predictions are generated
Google (2018). How Google autocomplete works in Search
Google Patents. Predictive algorithm for search box auto-complete
System info π’
Operator: Alphabet/Google/YouTube
Developer: Alphabet/Google/YouTube
Country: Argentina; Australia; France; Germany; Hong Kong; Italy; Japan; UK; USA
Sector: Banking/financial services; Business/professional services; Health; Media/entertainment/sports/arts; Politics; Private - individual; Retail
Purpose: Predict search results
Technology: NLP/text analysis; Deep learning; Machine learning Β
Issue: Accuracy/reliability; Bias/discrimination; Emotional distress/anxiety; Mis/disinformation; Legal; Privacy; Safety
Transparency: Governance; Black box; Complaints/appeals; Legal; Marketing
Risks and harms π
Google Autocomplete search predictions can generate inaccurate, untrue, inappropriate, offensive, biased, unethical, and illegal search predictions that variously result in the manipulation of end users, religious and other forms of discrimination, emotional distress and anxiety, loss of privacy, and defamation, amongst others.Β
Transparency and accountability π
Autocomplete has been criticised for several transparency and accountability limitations:
Decision-making processes. Google provides limited information on how Autocomplete works
Legal accountability. Google regularly claims that it is not legally responsible for harms Autocomplete may have or has caused
Incidents and issues π₯
Google Autocomplete is reported to have driven, or been involved in, the following negative events:Β